Outsourced IT Support

Outsourced IT support for SMEs without their own IT department: phone and remote help, same-day on-site visits, scheduled on-site days, and user account and email management.

What we do

• Phone, WhatsApp and remote desktop support
• Scheduled on-site days, weekly or monthly
• New starter PC setup and leaver account handling
• Microsoft 365 and Google Workspace accounts
• Asset lists and software licence records

How we start

Before support begins, we visit to review your PCs, network, accounts and software licences, build an asset list and point out the risks to fix first, such as missing backups, outdated systems or shared accounts. Each month you receive a support log so management can see the state of the company’s IT.

Why Orbitech

• Same-day on-site visits for businesses in Kwun Tong and East Kowloon, subject to the day’s schedule.
• Quote before work: we explain the cause and the cost, and only start once you agree.
• No recovery, no charge: if we cannot recover your data, you pay nothing.
• Business accounts: corporate pricing, monthly billing and online booking of scheduled maintenance.
• Track progress online from your account.

Pricing

1–5 PCs HK$780 a month; 6–10 PCs HK$1,380; 11–20 PCs HK$2,280. The final price is confirmed after inspection, before any work starts. Businesses can apply for corporate pricing and monthly billing.

Areas

Kwun Tong, Kowloon Bay, Ngau Tau Kok, Lam Tin, Tseung Kwan O, San Po Kong, Wong Tai Sin and Kowloon City; other districts on request. See service areas. Call 2960 7906 or book online.

FAQ