Our technicians come to your office or home for PC, printer, Wi-Fi and server problems. Businesses in Kwun Tong and East Kowloon can usually get a same-day visit.
What we do
- On-site checks for PCs, printers and networks
- New PC installation, data transfer and setup
- Equipment setup for office moves
- Urgent fault response
- Business accounts can book on-site slots online
Before we arrive
Note when the problem started, any error messages and how many PCs are affected. Have the PC login and router or server admin details ready, and tell us about building registration or goods-lift bookings. If the device needs to come back to us, we explain why and what it will cost first.
Why Orbitech
- Same-day on-site visits for businesses in Kwun Tong and East Kowloon, subject to the day’s schedule.
- Quote before work: we explain the cause and the cost, and only start once you agree.
- No recovery, no charge: if we cannot recover your data, you pay nothing.
- Business accounts: corporate pricing, monthly billing and online booking of scheduled maintenance.
- Track progress online from your account.
Pricing
Kwun Tong call-out HK$450 including the first hour, then HK$300 per hour; other districts from HK$450. The final price is confirmed after inspection, before any work starts. Businesses can apply for corporate pricing and monthly billing.
Areas
Kwun Tong, Kowloon Bay, Ngau Tau Kok, Lam Tin, Tseung Kwan O, San Po Kong, Wong Tai Sin and Kowloon City; other districts on request. See service areas. Call 2960 7906 or book online.
FAQ
How much is an on-site visit?
The call-out fee is HK$450 including the first hour, plus time and parts. Contract customers are charged under their contract.
Which areas do you cover?
Mainly Kwun Tong, Kowloon Bay, Ngau Tau Kok, Lam Tin, Tseung Kwan O, San Po Kong, Wong Tai Sin and Kowloon City; ask us about other areas.
How do I book?
Call 2960 7906, or sign in and choose an on-site visit and a time on the booking page.
Can you come in the evening or on Sunday?
This can be arranged when needed and may carry a surcharge; please ask first.